FAQs
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What is a vegan saree? Isn’t it just cotton?
Cotton sarees are vegan! However many of these sarees that you believe are cotton, can be silk cotton in reality. That doesn’t mean pure cotton sarees don’t exist, they do! In fact, you probably already own one! But please take caution - a silk saree is not vegan. Silk comes from silkworms and since the worm is a living animal, this makes the yarn derived from their cocoon, an animal byproduct. At Nayikha Designs, we offer the option of shopping for Nayikha vegan silk sarees. Check out the “Our Textiles” page for more information.
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Why not use ahimsa silk?
Many vegetarians and conscious consumers shop ahimsa silk. Ahimsa silk comes from a cruelty-free process of deriving silk yarn from the silkworm, without using the process of sericulture. However, since the yarn is still an animal byproduct, it no longer makes that product vegan. At Nayikha Designs, we are true to our morals and values and believe that sustainable options should not just be cruelty-free but also 100% vegan.
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What is cruelty free about these sarees?
Cotton sarees come from plants as we all know, however many mass produced cotton sarees come from vendors who use pesticides in the production of their crops. This process harms bugs and other living creatures that surround these plants with toxins. At Nayikha Designs, our cotton yarns are certified. This means that our cotton is collected from sustainable farms that do not use pesticide or harm any other animals in the process of production.
Our Nayikha Vegan silk sarees come from 100% plant-based products that make the saree completely cruelty-free. You can learn more about these types of fabrics by visiting the “Our Textiles” page.
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What is your return policy like?
Please let us know via email at support@nayikhadesigns.com about the reason for your return. Reach out to us with this reason prior to sending out your saree. Please note that returning products should be unworn. If there are worn marks when we receive the product at our factory, the payment will not be refunded.
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Is it safe to machine wash these sarees?
Machine wash is highly discouraged. Nayikha sarees should be hand washed delicately and left to air dry. The vegan silk sarees can be dry-cleaned. Additional care information specific to your purchased product will be included in the package that will be delivered to you.
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What do I do if the received product is damaged?
Please take photos of your product and packaging to include to us in a detailed email. Send us these photos by emailing to support@nayikhadesigns.com. Please allow 3-5 business days for a response from our team.
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Do I have to pay for shipping?
Shipping is free internationally on all orders above $150.00 CAD! We think it is so important for you to have the chance to order one of our products without having to think twice about pricey additional charges! Our customer’s satisfaction is the most important thing to us!
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How long does it take to receive my products?
Shipping may differ depending on what country you are ordering to. Once we receive your order, we will send you a confirmation email. When your product has been shipped out, we will send you another email with a shipping confirmation and tracking information. You can use that to keep track of your order. Here is a rough breakdown of the amount of days it’ll take for you to receive your product from the moment it has been shipped out. If your specific country is not listed below, feel free to email us at support@nayikhadesigns.com .
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How do I track my shipping?
Once we receive your order, we will send you a confirmation email. When your product has been shipped out, we will send you another email with a shipping confirmation and tracking information. You can use that to keep track of your order. If you have any questions or cannot seem to find this email, feel free to contact us at support@nayikhadesigns.com .
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Is there a store front available to come see your products?
We are solely an online shop and do not have a storefront. Check out our product images and descriptions for more specific details about each saree. If you still have a question after reading through our product descriptions, connect with us by filling out the form under the contact us tab.
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Do I have to pay customs on my order?
Customs may differ from country to country, but it is safe to assume there may be a small charge when your product reaches your front door.
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Are there sizing options available?
Sarees can be worn by anyone! That’s the magical thing about this 6-yard fabric. You can wrap our sarees to your heart’s desire - with different drapes that flatter your unique shape and size! If extra fabric is required for pleats, easily attach any plain fabric of your choice to the inside of your saree using pins and tuck it in as an extra attachment to your saree fabric.
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